WAPA Again Cautions Customers About Unauthorized Telephone Calls Soliciting Immediate Payment And Threatening Service Disconnection

As additional iterations of telephone scams are coming to light, the Virgin Islands Water and Power Authority again cautioning its customers to be aware of any unauthorized attempt to solicit monies for WAPA payments. WAPA Executive Director Lawrence J. Kupfer said Monday, the authority has received additional calls from customers reporting that they were threatened with disconnection if immediate payments were not made on their accounts. “In a public statement on December 1, we noted that customers were receiving telephone calls from a toll-free 800 telephone number with the caller purporting to be a WAPA employee seeking immediate payment on accounts to avoid service disconnection. The scam now includes unauthorized calls from persons with specific customer account information again seeking immediate payments to avoid disconnection of service,” he said. Mr. Kupfer reiterated that WAPA staff does not call customers to demand immediate payments or threaten disconnection. WAPA’s tele...