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Virtual Events, Meetings Disrupted by Major Viya Outage Friday After Fiber Line Was Cut by ATT Contractors

Amaziah George, Special To VIC | October 10, 2020

ST. THOMAS — Viya, the largest telecommunications company in the U.S. Virgin Islands experienced a major service interruption Friday that impacted a number of its consumer products and services in the St. Thomas-St. John district. The outage — caused by a Viya fiber cable being cut by AT&T contractors — lasted for over twelve hours for some customers and affected cable subscriptions, residential and corporate internet service, and wireless phone service on both islands, according to Viya. Viya’s popular MiFi devices also experienced gaps in connectivity since they run on the same towers as cellular phones. "We are experiencing intermittent connectivity issues," Viya said at 10:41 a.m. The telecommunications company noted that network issues were affecting “wireless and internet services,” on St. Thomas and St. John. A number of retail stores…

Viya Announces Launch of WiFi+ and TV+

Staff Consortium | August 06, 2020

Viya on Wednesday announced the launch of its WiFi+ and TV+ offerings. "Virgin Islanders are demanding…

Junior Achievement USVI Hosts Two-Week Virtual Innovation…

Staff Consortium | July 09, 2020

Twenty-five high school students from across the Virgin Islands will participate in a two-week long…

VI-Base Company Announces Platform to Host Paid Livestream…

Staff Consortium | June 27, 2020

PromoTix, a U.S. Virgin Islands-based company providing event ticketing, sales, and marketing services,…

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