From Moldy Shelves to Leaky Roofs, Senior Says EnVIsion Repairs a Nightmare; ODR Acknowledges Slow Progress but Promises Oversight

Homeowner Vera Lindquist is at her wit's end. She says that the dream of having her storm-damaged home restored to its former glory through the EnVIsion Tomorrow program has turned into a nightmare. Ms. Lindquist cites shoddy work by the contractor and lack of adequate communication from Office of Disaster Recovery officials as the reason for her distress.  “I have a contractor that is not sticking to the agreement,” Ms. Linquist told the Consortium in an exclusive interview. “He is not sticking to the SOW, which is known as the scope of work.” The former teacher says things began to go wrong from the very beginning. “When they first came to my house, they put some doors in that were not the doors that I had ordered.” As Ms. Lindquist explained, a precise listing of all the items and materials that would go into the construction project was prepared before work began. “We were allowed to choose what we wanted, and it was checked off with the person that we were sitting with.”  Ms. Li...