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FirstBank Says Breach Was Related To Merchants' Systems Where Account Holders' Debit Cards Were Used. So Far 50 Customers' Cards Compromised; Number Could Rise.

  • Ernice Gilbert
  • May 11, 2019

After a news report on The Consortium this morning revealed what FirstBank has described as an external security breach that prompted the bank to cancel debit cards of affected account holders, the bank's marketing and communications manager in the Virgin Islands, Alana Alexander, shared more details about the breach, including the number of customers affected, and the nature of the breach. Ms. Alexander said the breach was not of the bank's omline systems, but that of a number of merchants throughout the territory and beyond -- whose identities she decided not to reveal -- where FirstBank account holders made transactions. She said so far about 50 FirstBank account holders have been identified as affected, although the number could rise. Emails were sent to all those affected, Ms. Alexander assured. "As a result and to mitigate the risk, we canceled the cards and are distributing new cards," Ms. Alexander said. She said such occurrences have happened in the past, and the ba...