5G network display at T-Mobile's St. Croix office. Photo Credit: REEMY-REEMZ PHOTOGRAPHY/VICONSORTIUM
T-Mobile has officially announced its arrival to the USVI, and says its presence will be the start of a new era for customers with great offers, unbeatable benefits, and an award-winning customer care team that is "ready to change the wireless experience for good."
With retail locations in St. Thomas and St. Croix, the company said its customer-obsessed team of experts is here to support clients with the latest equipment, devices, and services to help them connect with their world. Also, at T-Mobile customers can enjoy all the benefits of plans like Magenta Max, the communications firm best plan offering unlimited premium data that can’t slow you down based on how much data you use, 40 GB of high-speed mobile hotspot, Netflix and much more.
The T-Mobile locations in the territory were once Sprint offices, however T-Mobile absorbed Sprint in April 2020 in a merger worth about $31.8 billion based on T-Mobile’s closing stock price at the time. The merger marked Sprint's end as a company and a brand.
"Only at T-Mobile, customers get thanked every week with exclusive offers and gifts just for being our customers when using the T-Mobile Tuesdays app,” said Wency Baerga T-Mobile senior manager for market sales.
“We are extremely excited and ready to bring T-Mobile’s remarkable experience to everyone in this new market. The Un-carrier is officially open for business in the USVI. We are here to stay, bringing a new era of connectivity for all,” said Jorge Martel, vice president and general manager of T-Mobile. “T-Mobile is the only national wireless provider and offers a seamless experience between USVI & US”
T-Mobile also has solutions for businesses of any size with the specially designed T-Mobile for Business (TFB) plans. With TFB, owners can enjoy great deals with high-speed internet, unlimited calls, and texts to keep growing and connecting their business, the company said.
T-Mobile, which says it has the largest 5G network on the U.S. mainland, said it has expanded its 5G footprint in the USVI by doubling its sites in the last year and has already deployed 5G in 100 percent percent of the sites throughout the Islands. The company said it is also prepared to keep the network running in emergency situations with 100 percent of its sites equipped with batteries and power generators.
T-Mobile said it anticipates a strong community commitment building stronger, healthier, and more equitable communities. The company said it is committed to giving back in bold ways bringing its values to life, leverage its technology for the greater good, and empowering employees to create meaningful change.
“We will continue to expand and shape positive change in the industry, and We Won’t Stop”, Martel concluded. The modern stores are in Lockhart Gardens Shopping Center in St. Thomas and in Peters Rest Shopping Center in St Croix.
