The Bureau of Motor Vehicles has announced that it will be implementing phased reopening protocols starting today, a move that falls in line with Governor Albert Bryan's "Safer at Home" plan.
BMV Director McIntosh and bureau staff will initiate the following procedures to safeguard the community and employees beginning today:
- Customers who wish to obtain moving permits, permits to ship vehicles off-island, title transfers of new and used vehicles and duplicate documents, must drop off the required documents to a designated drop box at any bureau office, in a seal envelope. Customers are required to provide pertinent contact information, such as phone number and email address. The bureau will then schedule an appointment for each customer to pick up their documents and pay for the service. The bureau will only accept money orders, a certified check, or a business check. Applications and a list of the required documents are available on our website at bmv.vi.gov.
- Registration renewal services will not be offered in person until further notice. Director McIntosh is encouraging the community to take advantage of the bureau’s online vehicle registration process. During the period from March 18, 2020 to June 30, 2020, the bureau will waive the requirement for inspection for any customer that renew their vehicle registration online. If customers need assistance in setting up an account or for technical assistance, please email the bureau at [email protected].
- For driver’s license related services, customers are required to make an appointment. To make an appointment, please call (340) 713-4268 on St. Croix, (340) 774-4268 on St. Thomas, and (340) 776-6262 on St. John.
- All road tests and written test for the learner’s permit are cancelled until further notice.
Ms. McIntosh thanked the community for understanding during this public health emergency, according to the release. The bureau said as it receives additional information, the director will update the protocols as necessary.
For more information, contact the BMV at (340) 713-4268 on St. Croix, (340) 774-4268 on St. Thomas, and (340) 776-6262 on St. John.

